Name of financial adviser
Stephen Leslie HILL
FSPR number
FSP 105723
Email address
steve.hill@aurorafinancial.co.nz
Address
108 Grand Drive, Remuera, Auckland, 1050, New Zealand
Telephone number
022 328 3134
Authorised body: Hill Insurance Limited (FSP1000846) Trading name: Aurora Financial
Identifying Information
I am a financial adviser, and I am giving advice on behalf of Hill Insurance Limited, trading as Aurora Financial.
I receive training in all products I give advice on and receive ongoing training as products change and evolve over time.
Duties Information
I have duties under the Financial Markets Conduct Act 2013 which focuses on putting your interests first, you can find out more information through Aurora Financial website or by contacting the Financial Markets Authority for more information, including financial tips and warnings.
Nature and Scope of the Advice
Financial advisers of Hill Insurance Limited provide financial advice in relation to personal insurance (life and health) and KiwiSaver.
Neither Hill Insurance Limited nor I have been subject to a reliability event.
A reliability event is something that might materially influence you in deciding whether to seek advice from me or from Hill Insurance Limited. As an example, it would include legal proceedings against me, or if I had been discharged from bankruptcy in the last four years.
Fees and Expenses
I will not charge a fee for the financial advice that I provide to you. I am paid commissions from Hill Insurance Limited. If you do decide to take out any policies with us, Hill Insurance Limited will receive a commission from the providers that we work with.
What if something goes wrong:
If you have a problem, concern, or complaint about any part of my service we have an internal complaints process. We will try to resolve these within 10 business days.
You can:
Write to: Aurora Financial, PO Box 37757, Parnell, Auckland 1151
Call the Client Care telephone number: 0508 AURORA (0508 287 672)
Email: hello@aurorafinancial.co.nz
If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints procedure, you can contact:
Financial Dispute Resolution Service
Postal address: Freepost 231075, PO Box 2272, Wellington 6140 Telephone number: 0508 337 337 / +64 4 381 5047 (international callers) Email address: enquiries@fdrs.org.nz
Online complaints form: https://fdrs.org.nz/complaints/make-a-complaint/
I will be providing more disclosure details throughout my advice process but if you have any questions relating to this, feel free to ask at any time. We will also send you important information about us.
More information and details are on Aurora Financial website www.aurorafinancial.co.nz.